• Category:

    Datasheet

  • Subject:

    Overall Capabilities

  • Services:

    Threat Management

Why Managed Security Services Provider?

Over a period, organizations have evolved in terms of Information systems from standalone, isolated environments to internet-presence and now to hyperconnected environments. Malicious actors have kept up with the technological upgrades and stepped-up attacks on Public and Private organizations alike. Considering all these factors together, securing critical organizational systems across On-premise, Private Cloud or Public Cloud presence of an organization and the resulting threat surface has become more challenging. Some organizations have taken the traditional approach of developing and managing in-house teams, alternatively most organizations have found this to be non-core business activity and unnecessary overhead. Managed Security Service Provider (MSSP) are the partners organizations have turned to, to outsource non-core function.

As per Gartner, an MSSP provides outsourced monitoring and management of security devices and systems. MSSPs use high-availability security operation centres to provide 24/7 services designed to reduce the number of operational security personnel an enterprise needs to hire, train and retain to maintain an acceptable security posture.

Key Features of an MSSP

MSSP business strives on service satisfaction delivered to customers and value customers believe is achieved by outsourcing the services to MSSP partner. Here are some of the key attributes of an MSSP.

DigiGlass – Security Reassured

DigiGlass is an MSSP head-quartered in Dubai, UAE under the umbrella of Redington Value. We provide managed services across 6 domains of Information Security as depicted in pictures below:

THREAT MANAGEMENT

1. Next Gen SIEM with UEBA and SOAR on cloud & On Prem with Al/ML and or XDR

2. Brand Monitoring with Deep and Dark web monitoring

3. Threat Intel , Forensic

4. Threat Hunting

5. Red Teaming

NETWORK SECURITY

1. Firewall as a Service including IPS/IDS

2. Web Application firewall as a Service

3. DDoS as a Service

4. Zero Trust Network Access as a Service

5. Patch management as a Service

DEVICE MANAGEMENT

1. Availability management

2. Change Management

3. Patch management

4. Hardening

5. Firmware upgrade (n-1 version)

IDENTITY & ACCESS MANAGEMENT

1. Account Discovery

2. Session isolation & recording and credential management

3. Remote, VPN less access

4. Remediate anomalous action

5. Multifactor Authentication

6. Single-Sign On

VULNERABILITY
MANAGEMENT

1. Vulnerability assessment and
Penetration testing

2. Network, Security, Wireless devices VAP

3. Mobile app testing for both iOS and Android

4. Secure Code Review

GOVERNANCE, RISK & COMPLIANCE

1. Compliance Audit

2. Vertical specific Compliance framework

3. Gap Analysis

4. Data Classification

DigiGlass Service & Assurance Lifecycle

As per Gartner, an MSSP provides outsourced monitoring and management of security devices and systems. MSSPs use high-availability security operation centres to provide 24/7 services designed to reduce the number of operational security personnel an enterprise needs to hire, train and retain to maintain an acceptable security posture.

  • Stage 1 – BRM:

    • Introduction between customer teams and DigiGlass teams
    • Exchange contact details
    • Re-validate requirements and make changes to SOW (if any)
    • Requirements Sign-off from customer
  • Stage 4 – Service Consumption:

    • Customer on-boarding
    • Day to day operations
    • KPI measurement & access to reports
    • Change Management
  • Stage 2 – Implementation/Transition:

    • DigiGlass team would assess the scope of work for implementation/transition
    • For implementation scenario, requisite readiness would be checked and initiated
    • For transition scenario, existing documentation would be studied and discussed
    • Technology validation/baselining to be completed
  • Stage 5 – Service Support:

    • 24x7 monitoring
    • Alert & incident management
    • Technical assistance for issue resolution/upgrade/updates
    • Performance baseline monitoring
  • Stage 3 – Service Delivery:

    • Service Commissioning to be initiated with identified stakeholders
    • Service onboarding documentation to be prepared and sign-off from customer
    • Implementation/transition closure
    • Handover to BAU operations teams
  • Stage 6 – On-going partnership:

    • Continuous improvement process
    • Posture improvement consulting
    • Assistance in new solution identification
    • Support decision making for new deployments

Benefits of having DigiGlass as Managed Security Services Partner